Return Policy

-Returned products must be in new, unused condition and include the original box and/or packaging with all tags included.  Any part which has been installed or shows signs of attempting to be installed on a vehicle is non-returnable.
 
-Once your return is received and inspected by Öhlins USA, your refund will be processed and a credit will be applied to your credit card or original payment method. Please note that depending on your credit card company, it may take an additional 2-10 business days after your credit is applied for it to be posted to your account.
 
- You are responsible for all shipping costs associated with returning your order back to Öhlins USA.
 
-Products must be returned within 30 days from original purchase date.
 
-Please retain your return tracking information. Öhlins USA is not responsible for packages lost during return shipment. You will receive a confirmation email from Öhlins USA when your return is processed which will include the full details of refund credited.

-To request a Returns Authorization number, please call 1-800-336-9029 or email us at weborders@ohlinsusa.com.